Is my information secure?

Yes!

JUYI is a highly secure clinical record system, which means that only qualified and regulated professionals who are authorised to use the system can access your records.

By law, everyone working in, or on behalf of the NHS, must respect your privacy and keep all information about you safe. Your JUYI record will be viewed via a secure and encrypted system that meets NHS security standards.

The system keeps a record of everyone who has accessed a patient record, the time and date when they accessed it and the information they were viewing. The laws on data protection are clear and we take them very seriously. Regular checks are made to make sure that only people who need to see your patient record are viewing it.

Your record will only be used when health and social care professionals are caring for you.  They will ask for your consent to access your JUYI record at the start of each period of care.  If you have chosen to opt out of sharing, information will not be available for them to review.

All current legislation and guidance on confidentiality, including the Data Protection Act, has been met, and all organisations sharing or viewing your data have signed a detailed information sharing agreement.

Under the Data Protection Act (1998), you can ask to see any information that organisations like the NHS hold about you.  This includes copies of paper, electronic and hybrid patient health records.  Contact your care provider(s) to request access to your health or social care records or contact the JUYI team for information about what is included in and who has accessed your JUYI record.

The JUYI Fair Processing Notice tells you more about what information is included and how it is used.

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