There will be occasions when you cannot access a patient record e.g. technical issues or patient has objected to sharing their information.
To report technical issues contact your local clinical system Helpdesk.
Please revert to your previous methods of history taking, this may include accessing the Summary Care Record.
The following blue banner will appear if there are any differences in the patient’s demographic data – this is for information only.
The ‘More Details’ button will highlight the differences.
You are only responsible for ensuring demographic data in your own source system is correct. Please follow your internal process for this.
For technical support or to raise an issue about information within JUYI, contact your local clinical system Helpdesk.
For technical support or to raise an issue about information within JUYI, contact your local clinical system Helpdesk.
